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Omnichannel Transacting

What is omnichannel?

While we’ve all heard the term omnichannel retail, what does it really mean? Put simply, it’s an approach used by businesses who allow their customers to shop across all channels, platforms, and devices. It’s a model most consumers now expect in all their buying experiences, including purchasing a vehicle.

With Motoinsight’s omnichannel retail solutions, you can support your customers wherever they are, however they prefer.

Omnichannel Transacting - Adding a New Customer - Motoinsight - #1 Automotive Retailing Solution

Omnichannel transparency is key

Now more than ever, customers value a clear understanding of the buying experience and desire to complete vehicle research online. Build trust by giving them the tools and information they need, whether they are in the dealership, at home, or back and forth.

Accurate pricing

Replace standard lead forms on your SRP and VDP with MotoDirect buttons to specific steps in the MotoCommerce transaction process.

Online deal sheet

Customers can review vehicle details and complete additional steps within one unified environment on MotoCart.

Mobile experience

Dealers can easily monitor customer activity and engagement, allowing for timely, effective follow-ups.

Simplify your conversion process

With a simple click or tap, generate a personalized EasyLink for any step in the transaction process. Then, share it with your customers over email or text to guide them through the online journey and help save time at the dealership.
Sales conversion - Motoinsight - #1 Automotive Retailing Solution

Exhibit your inventory

On or off the lot, customers can browse all your inventory in one place. MotoCommerce’s Showroom is a digital interface with an OEM-style search and trim comparison feature for easy needs assessment. It syncs automatically with your in-stock vehicles and offers customers a full selection virtual inventory, should their vehicle of interest not yet be available.

Expand your opportunities

Not every deal starts online. In combination, Showroom and EasyLinks are a powerful sales tool, allowing you to easily build digital shopping carts and share direct links in a few clicks.

Use it for all your customers, including:

Ready to take MotoCommerce for a test drive?

See why over 1,500 dealerships and OEMs are using MotoCommerce as their modern retailing solution.

Leverage MotoInsights real-time data sourced directly from OEMs and lenders.

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